Privacy Policy

Scope

ARC Resources Ltd. (“ARC”) respects the privacy and confidentiality of personal information that is collected, used and disclosed in the conduct of its business. Our practices with respect to ARC’s collection, use and disclosure of personal information are reflected in this Privacy Policy (“Policy”). This Policy:

• explains ARC’s practices with respect to the collection, use, disclosure, and protection of personal information by ARC;
• provides information on how to access, correct and update your personal information; and
• explains how to contact ARC with privacy-related questions or comments.

ARC may amend this Policy from time to time without notice. Please check this Policy periodically for updates.

What personal information does ARC collect?

Depending upon the nature of the relationship, ARC may collect certain personal information about employees or third-parties, either directly or through our vendors, affiliates or associates. The information that we may collect or obtain includes, but may not be limited to:

• your contact information such as your name, address, title, telephone number and email address;

• information about your transaction history which may include your depositories and beneficiaries;

• for employees, your mobile phone number, sex at birth, gender, ethnicity and other data related to diversity, birthdate, marital status, emergency contact, tax information, social insurance number, payroll, benefits, medical history and information, medications, smoker/non-smoker status information, if provided by you for ARC’s benefits program, education and training, location of employment, performance information, compensation history, and work history; and

• For third-parties that ARC conducts business with, information about land or mineral rights and documentation related thereto if you are a surface or mineral lease owner such as banking information (including direct deposit information), birthdate, death certificate and other personal information such as address and contact information.

Why does ARC collect and use your personal information?

ARC collects and uses personal information about you in order to administer our employment relationship with you, to conduct business with you, to meet our contractual obligations to you, to meet our legal and regulatory requirements, to manage our business and provide goods and services to our customers and other stakeholders, as applicable. We collect personal information only for the following purposes:

• With respect to employees:
  • to administer our employment relationship with you. For example, we may collect and use personal information in order to provide payroll or benefits to you or collect bank account information to ensure timely payments by direct deposit of monies owing to you; and
  • to perform any or all of the following: business management and planning; processing employee work-related claims, accounting and auditing, conducting performance reviews and determining performance requirements, gathering evidence for disciplinary action or termination, assessing qualifications for a particular job or task, and to determine ARC’s needs in terms of employee education, training, and development.
• With respect to third-parties:
  • to create and maintain a responsible business relationship with you and provide ongoing service; and
  • to maintain our business and operations on your behalf. We need to collect or use personal information to provide settlement reports, or to alert you about environmental incidents in your area.

Personal information with third-party technology vendors

ARC uses third-party service providers to provide some IT functionality and other business processes. ARC protects personal information that is sent to such third-party technology vendors for processing through contracts which limit such third-party technology vendors to using personal information only for uses which ARC itself does. ARC has the right to audit and inspect how each such third-party handles and stores personal information. Some of ARC’s third-party service providers may be located outside of Canada. With a third-party service provider outside of Canada, your personal information may be processed and stored in such other country, and the governments, courts, law enforcement or regulatory agencies of that country may be able to obtain disclosure of your personal information through the laws of the foreign country.

When does ARC share your personal information with others?

The following are situations where we may share some personal information about you with others:

• Subject to applicable laws, we may disclose your personal information to a government agency, court, or law enforcement agency;
• We may disclose your personal information to a public authority or, if in our reasonable judgement, it appears that there is imminent danger to life or property that could be avoided or minimized by disclosure of the information;
• We may disclose necessary personal information to provide insurance coverage for those employees participating in our group insurance benefit plans; and
• We may disclose your personal information where the personal information is publicly available, if a business transfer or change in ownership occurs, or, for additional purposes with your consent where such consent is required by law.

How does ARC protect your personal information?

ARC considers personal information provided by you to be private and confidential and accordingly we treat it with care. ARC:

• will not collect, use, or disclose your personal information for any purpose other than those identified in this Policy, except with your consent or where required by law to do so;
• will use contractual protections to protect personal information from unauthorized uses and disclosures while it is in the custody or control of third-party technology vendors;
• will protect the privacy and confidentiality of your personal information with reasonable security safeguards that are appropriate to the sensitivity level of the information;
• will keep your personal information as accurate and up-to-date as is necessary for the purposes identified in this Policy; and
• has an annual controls compliance process with all of our third-party technology vendors as part of ARC’s audit process.

Consent to Collection, Use and Disclosure of Personal Information

ARC will use (or has used) electronic processes to acquire your consent to the collection, use and disclosure practices set out in this Policy as they relate to your personal information. You may inform ARC that you wish to withdraw this consent at any time by advising ARC in writing. However, this withdrawal is subject to the terms and conditions of any contractual agreements you have with ARC and other legal restrictions.

Accessing, Correcting or Updating Personal Information

At any time, you may request that ARC correct or update your personal information by advising ARC in writing. ARC will use reasonable efforts to ensure that your personal information is accurate and current.

How do I contact ARC with respect to questions or complaints regarding my personal information?

If you have any requests, questions or comments about your personal information or this Policy, you may contact us in one of the following ways:

by email: [email protected]

by mail: ARC Resources Ltd.
Suite 1500, 308 – 4th Avenue SW Calgary, AB T2P 0H7
Attention: Lisa Olsen (Please mark envelope CONFIDENTIAL)

by phone: 403-509-6570