Statement of Privacy Practices, Effective January 1, 2004
ARC Resources Ltd. ("ARC") respects the privacy and confidentiality of our stakeholders' personal information. Our policies with respect to the collection, use and disclosure of personal information are reflected in this Statement of Privacy Practices ("Privacy Statement"), which is created to inform you about our privacy practices. This Privacy Statement:
What personal information does ARC collect?ARC may collect certain personal information about you, either directly or through our partners, affiliates or associates. The personal information may be collected in person, over the telephone, through the mail or over the Internet. The information that we may collect or obtain includes, but may not be limited to:
Why does ARC collect and use your personal information?ARC requires personal information about you in order to manage our business and provide services to our customers. We collect personal information only for the following purposes:
When does ARC share your personal information with others?The following are situations where we may share some personal information about you with others:
How does ARC protect your personal information?ARC considers personal information provided by you to be private and confidential and accordingly we treat it with care. ARC:
Consent to collection, use and disclosure of personal informationUnless you contact us to advise us otherwise, by receiving this Privacy Statement, you are deemed to acknowledge and agree that you have consented to the collection, use and disclosure practices set out in this Privacy Statement as they relate to your personal information. You may withdraw this consent at any time by advising ARC in writing. However, this withdrawal is subject to the terms and conditions of any contractual agreements you have with ARC and other legal restrictions.Accessing, correcting or updating personal informationAt any time, you may request that ARC correct or update your personal information by advising ARC in writing. ARC will use reasonable efforts to ensure that your personal information is accurate and current.How do I contact ARC with respect to questions or complaintsregarding my personal information?If you have any requests, questions or comments about your personal information or this Privacy Statement, you may contact us in one of the following ways:by email: privacy@arcresources.comby facsimile: (403) 509 7260by mail:ARC Resources Ltd.2100, 440 2nd Avenue SWCalgary, Alberta T2P 5E9Attention: Terry Gill(Please mark envelope CONFIDENTIAL)ARC Resources Ltd. retains the right to amend this Statement from time to time without advanced warning or prior knowledge of the reader.